Privacy Policy

Zanncy Privacy Policy

Last Updated: [13/3/2025]

At Zanncy, your privacy and data security are extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you shop for jewelry, beauty and skincare, fashion accessories, and home and kitchen products on our website.
By visiting or purchasing from Zanncy.com, you agree to the terms outlined below.

1. Information We Collect

To provide a smooth and secure shopping experience, we may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, and shipping/billing addresses.

  • Payment Information: Securely processed payment details (we do not store full card numbers).

  • Order History: Records of products purchased and preferences for customer support and recommendations.

  • Browsing Data: Cookies, IP address, device type, and pages visited to improve site performance and marketing.

We only collect information that is necessary to process your order, improve services, and offer personalized shopping experiences.

2. How We Use Your Information

Zanncy uses your information for:

  • Order Processing: To confirm, ship, and deliver your purchases.

  • Customer Support: To respond to questions, returns, or refund requests.

  • Marketing & Promotions: To send exclusive offers, product updates, and newsletters (only with your consent).

  • Website Optimization: To analyze trends, improve navigation, and enhance security.

3. Data Protection & Security

Your trust is our priority. We use industry-standard SSL encryption, secure payment gateways, and firewall-protected servers to protect all personal and financial data.
We never sell or trade your personal information to third parties.

4. Cookies & Tracking Technologies

Zanncy uses cookies and similar technologies to:

  • Remember your preferences and cart items.

  • Improve page loading speed and browsing experience.

  • Deliver relevant product recommendations and ads.

You can manage or disable cookies in your browser settings, but some features of our site may not function properly without them.

5. Sharing Your Information

We only share information with trusted third-party service providers (such as payment processors, shipping partners, or marketing tools) strictly to complete your order or improve our services.
These partners are required to protect your data and use it only for agreed purposes.

6. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Opt-out of marketing emails at any time by clicking “unsubscribe.”

  • Request deletion of your personal information, subject to legal and transactional requirements.

To exercise these rights, contact us at privacy@zanncy.com.

7. Third-Party Links

Our website may contain links to external sites. Zanncy is not responsible for the privacy practices of those websites.
We encourage you to read their privacy policies when visiting.

8. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices or legal obligations.
Any updates will be posted on this page with the revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we protect your personal data, please contact us:
📧 zanncy0@gmail.com
📱 Instagram: @zanncyofficial